operational-process - VS Global Group | One of the Biggest financial institution in Singapore

OPERATIONAL & PROCESS

VS Global Group Operational Services for all small businesses and start-ups

Expanding markets, increasing global competition, increasing customer expectations, advanced technologies, increasing digitization — every change in the market, often dramatically, affects how a company operates and performs. And these days, it’s hard to react to one disruption before the next one throws off course. Keeping the same in mind VS Global Group offers operational and process services for you.

Event Management

It deals with the control of an incident throughout its life cycle. It includes detecting incidents, analyzing them, responding to them and recording them into record-keeping.

Incident control

It is about rapidly restoring the disrupted services and getting them back to normal levels of operation to reduce the effect of the disruption on the company.

Managing Problems

Problem management is concerned with identifying the root cause of the incidents and taking proactive action to ensure that such incidents do not occur in the future.
We are here to help design, test, and release new services, and improve existing services.